How many guests can each tour accommodate?
We have two Pinzgauers that each hold 10 people in the back and one person riding shotgun in the front, making it a total of 22 people per tour.
Are your tours children friendly?
Yes, children 2 – 6 years old or under 60 pounds should have a booster seat that you will need to provide.
What about safety?
Our motto is “The safety of our guests is our number one priority, and your absolute enjoyment our personal challenge”. This tour is not a hard-core challenging ride, it is basically graveled out trails that people of just about all ages can enjoy. Each person has a lap belt and there are overhead hand grips attached to the roll bars. Inquire before booking your tour if you or anyone in your party has any medical conditions that may affect his/her ability to sit on a semi- bumpy off road ride for several hours.
What if it rains?
Tours go rain or shine! Be sure to dress appropriately for your tour. The Pinzgauers have vinyl tops and sides, but are not heated. We recommend sturdy footwear, layered clothing options, hats and gloves if it’s chilly! Mosquito repellent is something you should have wherever you go in Alaska! Rain ensures that plants live, creeks flow, and can provide some fun muddy off-roading adventure. In regards to weather, we may cancel the tour, sometimes with very little notice, due to heavy rain and or high winds. Our tours go out rain or shine, but if conditions are unsafe we will give you a full refund.
Are advance reservations required?
Reservations are highly recommended, but we will take last minute walk-ins if there is space available. Stop in to the Great Alaskan Tourist Trap at 36511 Seward Highway, Girdwood, Alaska at least one hour prior to the tour. We will make your reservation and send you on to the pick up location at the Alyeska Hotel.
What should we wear?
Tours go rain or shine! Be sure to dress appropriately for your tour. The Pinzgauers have vinyl tops and sides, but are not heated. We recommend sturdy footwear, layered clothing options, hats and gloves if it’s chilly! Mosquito repellent is something you should have wherever you go in Alaska! This is Alaska so overdress, you can always shed a layer if you get too warm. If the day of your tour is cloudy then bring rain gear. The weather can be unpredictable so be prepared to be warm and dry so that your trip is enjoyable.
Where do we check in for our tour?
Check in with your Pinzgauer driver at the Alyeska Resort Tram Circle 15 minutes prior to you tour time. The Alyeska Resort Tram Circle is located in Girdwood, Alaska, approximately 35 miles south of Anchorage. From Anchorage, take the scenic Seward Highway heading south (Highway 1) to Girdwood. Please allow a minimum of 1hour 15 minutes even though GPS will say 40 minutes. There are road construction stops and wait times. The Hotel Alyeska address is 1000 Arlberg Ave, Girdwood, AK 99587, if you use GPS, be sure to pay attention, it has been known to lead folks astray! You might want to allow extra driving time so you can take advantage of the incredibly scenic drive and overlooks. Girdwood is the biggest small town you come to after leaving Anchorage! Turn left onto the ALYESKA HIGHWAY and drive 3 miles to the "T" intersection - turn left onto ARLBERG DRIVE and drive one mile to The Hotel Alyeska. Park in hotel overflow parking and then walk through the hotel to the second floor. Go out the back of the hotel past the tram ticket windows and you are at the Tram Circle. This is a circular driveway with a large bronze statue of a man on a horse in the center; it is a loading/unloading zone. You can also walk around the hotel to the Tram Circle. Follow the signs and park in overflow parking on the left. Follow the paths & signs to the hotel. All hotel parking is free.
Please be on time for your tour as we are on a schedule. Allow an hour and fifteen minutes from Anchorage. Depending on your group dynamics, you might want to consider dropping people off at the tram circle and one person going to park. It is a short walk from overflow parking to the tram circle. If you need to contact us please call 907-783-5566.
What is the cancellation policy?
All tours are subject to a $50 non-refundable deposit. Partial refunds may be offered for cancellations made prior to 72 hours of your scheduled tour. Cancellations within 72 hours prior to your scheduled tour and/or no-shows will be charged full price. In regards to weather, we may cancel the tour, sometimes with very little notice, due to heavy rain and or high winds. Our tours go out rain or shine, but if we need to cancel due to weather or other unforeseen events you will receive a full refund.
What should we bring?
Proper outdoor footwear, long sleeve shirts in case it's buggy, bug repellent, spare warm clothes, personal medication if needed, definitely a charged up camera, and a smile!!
